{"id":53,"date":"2026-08-21T22:19:43","date_gmt":"2026-08-21T22:19:43","guid":{"rendered":"https:\/\/th.webtestsdev.com\/cdxcompounds\/returns-policy\/"},"modified":"2026-08-21T22:19:43","modified_gmt":"2026-08-21T22:19:43","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/th.webtestsdev.com\/cdxcompounds\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<p class=\"legal__meta\">Draft document. Pending confirmation of final return terms.<\/p>\n<h2>Eligibility for Returns<\/h2>\n<p>Given the nature of research-use-only materials, returns are considered on a case-by-case basis and are generally limited to unopened, unused items reported within <strong>[Return Window \u2014 Verify With Client]<\/strong> of delivery.<\/p>\n<h2>Non-Returnable Items<\/h2>\n<p>For quality and integrity reasons, opened, used, or improperly stored research materials are not eligible for return. Materials that require temperature-controlled handling may carry additional restrictions, <strong>[Cold-Chain Return Terms \u2014 Verify With Client]<\/strong>.<\/p>\n<h2>Return Process<\/h2>\n<p>To request a return, contact CDX Compounds using the details below with your order reference and the reason for the request. A team member will confirm eligibility and next steps before any item is shipped back.<\/p>\n<h2>Refunds<\/h2>\n<p>Approved refunds are issued to the original payment method within <strong>[Refund Timeline \u2014 Verify With Client]<\/strong> business days of the returned item being received and inspected.<\/p>\n<h2>Damaged or Incorrect Orders<\/h2>\n<p>If an order arrives damaged or does not match what was ordered, contact us within <strong>[Reporting Window \u2014 Verify With Client]<\/strong> of delivery so we can arrange a replacement or refund.<\/p>\n<h2>Cancellations<\/h2>\n<p>Orders may be canceled prior to shipment by contacting CDX Compounds directly. Once an order has shipped, standard return terms above apply.<\/p>\n<h2>Contact Us<\/h2>\n<p>To start a return or ask a question about this policy, contact chasedockery22@gmail.com or +1 815-375-4929.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Draft document. Pending confirmation of final return terms. Eligibility for Returns Given the nature of research-use-only materials, returns are considered on a case-by-case basis and are generally limited to unopened, unused items reported within [Return Window \u2014 Verify With Client] of delivery. Non-Returnable Items For quality and integrity reasons, opened, used, or improperly stored research [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":1,"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":54,"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/pages\/53\/revisions\/54"}],"wp:attachment":[{"href":"https:\/\/th.webtestsdev.com\/cdxcompounds\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}