• > 99% Purity Tested
  • cGMP Certified Manufacturing
  • Free Shipping on Orders Over $70
  • Third-Party Lab Verified
  • > 99% Purity Tested
  • cGMP Certified Manufacturing
  • Free Shipping on Orders Over $70
  • Third-Party Lab Verified
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Refund policy

Last Updated: August 14, 2026

HTX Peptides handles product returns and refunds according to the policy below.

1. Research-Use Products

All products currently listed on this site are for research purposes only.

All products sold on this website are intended for research and identification purposes only. These products are not intended for human dosing, injection, or ingestion.

2. Returns

Due to the nature of laboratory and research products and concerns regarding product integrity, contamination, tampering, and storage conditions, HTX Peptides generally does not accept product returns or exchanges after delivery.

Customers should inspect packages promptly after receipt and contact HTX Peptides if an order arrives damaged or if there is another documented issue with the shipment.

3. Damaged or Incorrect Orders

If an order arrives damaged, incomplete, or contains an incorrect item, contact HTX Peptides as soon as reasonably possible.

Please include:

HTX Peptides will review the reported issue and determine the appropriate resolution.

4. Lost or Stolen Packages

Customers are responsible for providing a complete and accurate shipping address.

HTX Peptides is not responsible for packages that are lost after confirmed delivery, stolen after delivery, or delivered to an incorrect address supplied by the customer.

Where shipping insurance or package protection is available and purchased, claims may be subject to the applicable provider’s terms and procedures.

5. Refund Eligibility

Where HTX Peptides determines that a refund is appropriate, the refund will generally be issued to the original payment method.

Refund eligibility may depend on the circumstances of the order, the condition of the product, shipping status, and any applicable payment-provider requirements.

6. Order Cancellation

Orders may only be cancelled before fulfillment where HTX Peptides is able to process the cancellation.

Once an order has entered fulfillment or shipping, cancellation may no longer be possible.

7. Memberships and Recurring Charges

Where applicable, membership or subscription charges are subject to the terms presented during enrollment.

Customers are responsible for reviewing the applicable membership or subscription terms before completing enrollment.

Cancellation of a membership does not automatically cancel a separate product order that has already been submitted.

8. Contacting Us

For questions regarding a return, damaged shipment, order issue, cancellation, or refund request, contact:

HTX Peptides
Email: htxpeptides@outlook.com

Please include your order number and relevant details so the request can be reviewed efficiently.


Research Use Disclaimer

All products currently listed on this site are for research purposes only.

All products sold on this website are intended for research and identification purposes only. These products are not intended for human dosing, injection, or ingestion.